Water Dashboard

Monitor Your Water Use Anytime ""

The City of Farmers Branch is excited to introduce a new Water Dashboard, an online tool that gives residents greater visibility into their household water use.

The Water Dashboard is powered by the City's recently completed Advanced Metering Infrastructure (AMI) system, which provides timely and detailed water consumption information from every residential water meter. 

With the Water Dashboard, residents can better understand how and when water is being used in their homes, helping them conserve water, identify potential leaks, and make informed decisions about their utility usage.

Dashboard Features 

The Water Dashboard allows residents to: 

  • View day-by-day water usage 
  • Track minimum, maximum, and average water consumption 
  • Set customized alerts for unusual water use or possible leaks 
  • Monitor household water use trends over time 
  • Access water usage information from any computer or mobile device 

How to Access the Water Dashboard 

Access to the Water Dashboard requires a Citizen Self Service (CSS) account with a water utility account linked to it. 

Residents who already use the online utility payment system should verify that they can access the email address associated with their CSS account. Invitations to access the Water Dashboard will be sent in early July to the email address listed in the account. Residents who update their email address or create a new CSS account after the initial launch will automatically receive an invitation once their information is processed.

IMPORTANT: 

Invitation emails will come from "meter.ie" (donotreply@meter.ie).

If you use a Yahoo or AOL email, you will need to submit this Email Change Form or contact Customer Success to gain access.

Need to Update Your Email Address?

If you no longer have access to the email address associated with your existing CSS account, you may create a new CSS account using an email address you can access and link your water account to the new account. A single water account may be associated with multiple email addresses. To link your utility account, you will need your water account number.