Utility Billing
Water, Sewer, Trash, and Recycling Service
In Farmers Branch, water and sewer service includes trash and recycling service. When you set up new water and sewer service, trash and recycling service is automatically included.
If your address needs new trash or recycling bins, you can order bins through FBTX Connect (App or Online). Bins are delivered by CWD, the City's collection provider.
Water & Sewer Emergencies
To report water leaks, sewer backups or other water emergencies, call 972-919-2597. Our after-hours call service will notify on-call personnel.
- Current Rates
- New Rates Effective Nov '26
- Rate Discounts
- Water/Sewer Fee Increase FAQs
- Trash Fee Increase FAQs
- Current Rates
- New Rates Effective Nov '26
- Rate Discounts
- Water/Sewer Fee Increase FAQs
- Trash Fee Increase FAQs
Water Rates
| Water Rates as of November 1, 2025 | Monthly Min. up to 2,000 Gal. | 2,001 to 10,000 Gal. Min. Plus | 10,000 to 20,000 Gal. Min. Plus | 20,001 gal. and over Min. Plus |
|---|---|---|---|---|
| Individually Metered Residential/Commercial | $25.29 plus oversize meter charges | $6.91 per 1,000 gallons | $7.74 per 1,000 gallons | $8.06 per 1,000 gallons |
| Individually Metered Residential Senior/Disabled | $22.76 plus oversize meter charges | $6.22 per 1,000 gallons | $6.97 per 1,000 gallons | $7.25 per 1,000 gallons |
| Master-Metered Residential | $25.29 plus oversize meter charges x number of units | $6.91 per 1,000 gallons | $7.74 per 1,000 gallons | $8.06 per 1,000 gallons |
| Master-Metered Residential Senior/Disabled | $22.76 plus oversize meter charges x number of units | $6.22 per 1,000 gallons | $6.67 per 1,000 gallons | $7.25 per 1,000 gallons |
| Master-Metered refers to a building or property (like an apartment complex) that has one main utility meter for the entire property, and the owner is then responsible for paying the utility bill. | ||||
View the Code for additional rate information.
Sewer Rates
| Sewer Rates as of November 1, 2025 | 0-2,000 Bal. Water Used Min. Service Charge | 2,000-10,000 Gal. Water Used | Over 10,000 Gal. Water Used |
|---|---|---|---|
| Residential/Commercial | $26.44 | $3.59 per 1,000 gallons | $4.86 per 1,000 gallons |
| Residential (Senior/Disabled) | $23.80 | $3.23 per 1,000 gallons | $4.37 per 1,000 gallons |
Note: There is no longer a cap on sewer usage charges. Previously, sewer fees were capped after 10,000 gallons per month, but now all usage is reflected in the sewer portion of your bill.
View the Code for additional rate information.
Trash Fee
| Trash Fee as of January 1, 2025 | Monthly Rate |
|---|---|
| Residential | $5.00 |
| Senior/Disabled | $2.50 |
⚠️
Effective November 1, 2026
- A 12% water and sewer rate increase will go into effect with November 2026 utility bills. Learn More About the Increase >
- Beginning November 1, the monthly minimum for up to 2,000 gallons will be $28.32 for water and $29.61 for sewer. Additional usage is charged based on the applicable rate tier.
- Senior and disabled residential customers receive reduced rates.
Water Rates
| Water Rates as of November 1, 2026 | Monthly Min. up to 2,000 Gal. | 2,001 to 10,000 Gal. Min. Plus | 10,000 to 20,000 Gal. Min. Plus | 20,001 gal. and over Min. Plus |
|---|---|---|---|---|
| Individually Metered Residential/Commercial | $28.32 plus oversize meter charges | $7.74 per 1,000 gallons | $8.67 per 1,000 gallons | $9.03 per 1,000 gallons |
| Individually Metered Residential Senior/Disabled | $25.49 plus oversize meter charges | $6.97 per 1,000 gallons | $7.80 per 1,000 gallons | $8.13 per 1,000 gallons |
| Master-Metered Residential | $28.32 plus oversize meter charges x number of units | $7.74 per 1,000 gallons | $8.67 per 1,000 gallons | $9.03 per 1,000 gallons |
| Master-Metered Residential Senior/Disabled | $25.49 plus oversize meter charges x number of units | $6.97 per 1,000 gallons | $7.80 per 1,000 gallons | $8.13 per 1,000 gallons |
| View the Code for additional rate information. | ||||
| Master-Metered refers to a building or property (like an apartment complex) that has one main utility meter for the entire property, and the owner is then responsible for paying the utility bill. | ||||
Sewer Rates
| Sewer Rates as of November 1, 2026 | 0-2,000 Gal. Water Used Min. Service Charge | 2,000-10,000 Gal. Water Used | Over 10,000 Gal. Water Used |
|---|---|---|---|
| Residential/Commercial | $29.61 | $4.02 per 1,000 gallons | $5.45 per 1,000 gallons |
| Residential (Senior/Disabled) | $26.65 | $3.62 per 1,000 gallons | $4.91 per 1,000 gallons |
| View the Code for additional rate information. | |||
Note: There is no longer a cap on sewer usage charges. Previously, sewer fees were capped after 10,000 gallons per month, but now all usage is reflected in the sewer portion of your bill.
Trash Fee
| Trash Fee as of January 1, 2025 | Monthly Rate |
| Residential | $5.00 |
| Senior/Disabled | $2.50 |
Discounts Available for Senior or Disabled Residents
Water/Sewer Rate Discount
A 10% discount on the water and wastewater (sewer) fees is available for qualifying senior or disabled residents:
- Discount is automatically applied for residents with a 65 or older Homestead Exemption or Disabled Person Homestead Exemption on file with DCAD as of October 1, 2025.
- Discount automatically applied for residents receiving the Trash Fee Discount as of October 1, 2025
- Seniors (65+) and disabled residents not covered above may still qualify by submitting an approved Utility Bill Discount Application.
Trash Fee Discount
- A 50% trash fee discount is available for seniors or disabled persons.
- To determine eligibility, residents must submit a Utility Fee Discount Application
Discount Applications
- Senior/Disabled Utility Fee Discount Application - English (PDF)
- Senior/Disabled Utility Fee Discount Application - Spanish (PDF)
Applications can be returned via email, in person at City Hall, or via mail at the following address:
City of Farmers Branch Utility Billing Division
Customer Service
P.O. Box 819010
Farmers Branch, TX 75381-9010