Utilities
Responsibilities
The Utilities Division is responsible for the maintenance and operations of the water distribution and wastewater collection systems. These include ground and elevated storage facilities, water pumping and wastewater lift stations, wastewater collection mains and water distribution mains within the City. This division is also responsible for fire hydrant repairs, performs water meter readings, and meter maintenance on all customer water services throughout the City.
Emergencies
Report major water leaks, sewer backups or any other water emergencies at 972-919-2597. After-hours calls are routed to a phone service that will notify our on-call personnel.