New Utility Fees
- Water/Sewer Increase Nov. 2026
- Rate Discounts
- Trash Fee Increase Jan. 2025
- Credit Card Processing Fee
- Trash Fee Increase FAQs
- Water/Sewer increase FAQs
- Water/Sewer Increase Nov. 2026
- Rate Discounts
- Trash Fee Increase Jan. 2025
- Credit Card Processing Fee
- Trash Fee Increase FAQs
- Water/Sewer increase FAQs
Water and Sewer Rate Increases Effective November 2026
Residents will see a 12% increase in water and sewer (wastewater) rates on their November bill.
Why rates are increasing
- Rising Wholesale Costs: Dallas Water Utilities (DWU), which supplies the City's water, and the Trinity River Authority (TRA), which treats the City's wastewater, have raised their rates annually and are expected to continue doing so to keep up with the rising cost of producing potable water and treating wastewater.
- Aging Infrastructure: Public Works is replacing pipelines more than 60 years old, a project expected to take 20+ years. These replacements are critical to system reliability and environmental stewardship.
- We Need to Continue Investing in the system: The FY2026–27 budget includes a $12.8 million Utility Replacement & Improvements program for rehabilitation and replacement of water and sanitary sewer lines.
What this means for your bill
View The Water & Sewer Rate Chart
Discounts Available for Senior or Disabled Residents
Water/Sewer Rate Discount
A 10% discount on the water and wastewater (sewer) fees is available for qualifying senior or disabled residents:
- Discount is automatically applied for residents with a 65 or older Homestead Exemption or Disabled Person Homestead Exemption on file with DCAD as of October 1, 2025.
- Discount automatically applied for residents receiving the Trash Fee Discount as of October 1, 2025
- Seniors (65+) and disabled residents not covered above may still qualify by submitting an approved Utility Bill Discount Application.
Trash Fee Discount
- A 50% trash fee discount is available for seniors or disabled persons.
- To determine eligibility, residents must submit a Utility Fee Discount Application
Discount Applications
- Senior/Disabled Utility Fee Discount Application - English (PDF)
- Senior/Disabled Utility Fee Discount Application - Spanish (PDF)
Applications can be returned via email, in person at City Hall, or via mail at the following address:
City of Farmers Branch Utility Billing Division
Customer Service
P.O. Box 819010
Farmers Branch, TX 75381-9010
Trash Fee Increase Effective January 2025
Beginning with January water bills, Farmers Branch residents will see a new fee added to their city utility bill.
For decades, Farmers Branch residents have enjoyed trash collection and bins at no additional cost, thanks to the City's ownership of the Camelot Landfill in Lewisville. However, the Camelot landfill is expected to reach capacity in an estimated 22 years, and the City must plan responsibly for this future change in our waste management system. The rates below were approved by City Council to support the post-closure costs of the city-owned landfill.
- Regular Residential Rate: $5 per month
- Senior/Disabled Rate: $2.50 per month
New Credit Card Payment Processing Fee
Beginning January 1, 2025, a 2.5% fee will be applied to all credit card transactions for utility bills. This includes purchases that are completed in person, over the phone or online. This new fee covers the rising costs and number of customers using credit cards that are becoming too excessive to absorb.
Customers can avoid this fee by making utility payments by cash, check or bank draft.