Community Updates
This list has been updated as of November 5, 2026
View City Facility closing information for upcoming holidays and City observance days. Closure information will be updated before the next major holiday.
| Facility/Service | Thursday, November 26 | Friday, November 27​ |
|---|---|---|
| Animal Adoption Center | Closed | 8 a.m. - 6 p.m. |
| Aquatics Center | Closed | 6 a.m. - 5 p.m. |
| City Hall | Closed | Closed |
| Historical Park | Closed | Closed |
| Recreation Center | Closed | 5:30 a.m. - 5 p.m. |
| Manske Library | Closed | Closed |
| The Branch Connection | Closed | 8 a.m. - 5 p.m. |
| Citizen Collection Center (Sat, Nov 28) | Closed | Closed |
| Trash & Recycling Collection | No | Yes |
| Brush Collection | No | No |
| Facility | Current Status | Scheduled Closures |
| Animal Adoption Center | Regularly scheduled hours | |
| Aquatics Center | Regularly scheduled hours | |
| Barney Wood Bark Park | Regularly Scheduled Hours | |
| City Hall | Regularly scheduled hours | |
| Citizen Collection Center | Saturday, 9 a.m. to 3 p.m. | Closed September 5 for Labor Day weekend |
| Community Recreation Center | Regularly scheduled hours | |
| Historical Park | Regularly scheduled hours | |
| Manske Library | Regularly scheduled hours | |
| Municipal Court | Regularly scheduled hours | |
| The Branch Connection | Regularly scheduled hours | |
| Venue1842 | Regularly scheduled hours |
Projects Currently Impacting Farmers Branch
I-35 Phase 2
The northbound Valwood Parkway exit ramp will be closed overnight from 8 p.m. Friday, June 26 until 8 a.m. Saturday, June 27.
The northbound I-35E frontage road between Valley View Lane and Valwood Parkway will be closed overnight from 8 p.m. Friday, June 26 until 8 a.m. Saturday, June 27.
The northbound Valwood Parkway exit ramp will be closed from 8 p.m. Tuesday, June 23 to 6 a.m. Wednesday, June 24 and continue nightly until Friday, June 26.
The northbound I-35E frontage road between Valley View Lane and Valwood Parkway will be closed from 8 p.m. Tuesday, June 23 to 6 a.m. Wednesday, June 24 and continue nightly until Friday, June 26.
NTTA Dallas North Tollway
Monday, June 22 - Tuesday, June 30
The southbound left lane of Dallas Pkwy. (the DNT frontage road) from I-635 to Harvest Hill Rd. will be closed continuously.
Holiday Trash & Recycling Collection
- Look up the collection schedule at your address
- Call Community Waste Disposal (CWD) Customer Service at 972-392-9300
- Go to the CWD Farmers Branch web page for more information
Trash and Recycling Collection (Serviced by Community Waste Disposal) may be impacted by the following holidays:
- Thanksgiving
- Christmas Day
- New Year's Day
These holidays may impact your regular trash and recycling collection. Schedule change information will be shared on the city website and in regular city publications. Contact Community Waste Disposal at 972-392-9300 with any questions.
Bulk Collection (Serviced by the City of Farmers Branch) may be impacted by the following holidays:
- New Year's Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
These holidays may impact your regular bulk collection. Schedule change information will be shared on the city website and in regular city publications. Contact Public Works by email or call 972-919-2613 with any questions related to bulk collection.
Brush Collection (Serviced by the City of Farmers Branch) will NOT be picked up on the following holidays:
- New Year's Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve Day
- Christmas Day
If your regular brush collection day falls on one of the above holidays, service will resume the following week on your regular brush collection day.
The City of Farmers Branch is always here to help. If you have a question, concern, service request, or need assistance with anything City-related, please feel free to contact City staff directly by phone, email, or through the City’s communication channels.
You can contact the City at 972-247-3131.
City staff work every day to assist residents and deliver City services and operations. Whether it’s a question about a project, utilities, code enforcement, parks, streets or another City service, our team is available and ready to help.
We encourage residents to reach out to us. We are here to serve you and help connect you with the right information and resources.
View full department contact information
| City of Farmers Branch Communication Channels | |
|---|---|
| General Assistance 972-247-3131 Email Customer Service | Fire 911 Emergency 972-919-2640 - Non-Emergency Email Fire |
| Animal Services 972-919-3620 Email Animal Services | Human Resources 972-919-2556 Email Human Resources |
| Building Inspections 972-919-2549 Email Building Inspections | Parks & Recreation 972-919-2620 Email Parks & Rec |
| Communications 972-919-2503 Email Communications | Planning & Zoning 972-919-2549 Email Planning & Zoning |
| Community Services 972-919-2549 Email Community Services | Police 911 Emergency 469-289-3270 - Non-emergency Email Police - Non-emergency |
| Economic Development 972-919-2562 Email Economic Development | Public Works 972-919-2597 Email Public Works |
| Finance 972-919-2525 Email Finance | |
Who to Call in an Emergency
Winter storms in North Texas can put stress on existing infrastructure and cause issues that require an emergency response. Please see below for resources in the City of Farmers Branch.
- Public Works Dispatch | Pipe burst or water leak: Contact Public Works Dispatch at 972-919-2597
- Oncor Power outage | Report or check the status of an outage by calling Oncor at 888-313-4747, contacting them online or by downloading the MyOncor mobile app.
- Atmos Gas leak | Contact Atmos Energy on their 24/7 emergency line at 866-322-8667, or by going online.
- Animal Services | 469-289-3270
- Emergencies | (Public Safety): 911
- Non-Emergencies | (Public Safety): *247 or 469-289-3270
- Other Issues | Permits, facility closures, and all other needs: 972-247-3131
Dallas County Shelters
| Oak Lawn United Methodist Church | 214-521-5197 | 3014 Oak Lawn Ave, Dallas, TX 75219 | Has 100 beds for homeless individuals |
| Austin Street Shelter II | 214-424-7050 | 2929 Hickory St, Dallas, TX | Homeless |
| Carr P. Collins Social Service Center | 972-272-4531 214-424-7050 (7076) | 5302 Harry Hines Blvd, Dallas, TX 75235 | Salvation Army North Texas |
| The Bridge Homeless Recovery Center | 214-670-1507 | 1818 Corsicana St., Dallas, 75201 | Homeless 24/7 (Day shelter check-in starts at 6 a.m.) |
| Catholic Charities/St. Jude Centers | 66-233-7500 | Call for list or visit CCD or CCCTX , St Jude Centers websites | Open during normal business hours |
| ​OurCalling | 214-444-8796 | 1702 South Cesar Chavez Blvd, Dallas, TX 75215 | Homeless shelter |