At-Home Program
Safety for Home-Bound Residents
The At-Home initiative of the Farmers Branch Police Department is designed to improve the safety and security of home-bound residents in Farmers Branch who live alone.
We accomplish this by providing weekly telephone contact with homebound residents in Farmers Branch. The call, from the Citizens on Patrol Farmers Branch Police Department, is to check on the well-being of the resident and to obtain assistance for the resident if needed. Calls, in English and Spanish, are made from 9 a.m. until noon, Monday through Friday. We will only contact homebound residents who have chosen to participate in the initiative.
How to Enroll
To be included in the At-Home initiative, any resident of Farmers Branch who is homebound and lives alone may participate by completing an application.
You can get an application from the Farmers Branch Police Department, the Farmers Branch Senior Center, various churches throughout the city, calling 972-919-9351 or by completing the online application and waiver and release form. Applications can also be delivered to homebound residents upon request.
How It Works
Residents will be added to a call list and receive a phone call at the contact number on the day requested on the application.
Who Will Call
Calls will be made by volunteers of the Farmers Branch Police Department's Citizens on Patrol organization.
At-Home is not intended to take the place of personal care or personal checks of the individual.
At-Home is intended to provide additional, periodic welfare checks by telephone contact with the residents who enroll in the initiative.
In the event there is no communication with the resident on the scheduled call day, a second attempt will be made the following day. If no contact is made on the second attempt, we will implement the following procedure:
- The Primary Contact number (person) will be called. If no contact, then
- The Secondary Contact number (person) will be called. If no contact, then
- A request for a welfare check will be submitted to the Farmers Branch Police Department.
Additional Information
For more information, please email Lieutenant C. Best or call 972-919-9351.