- City Manager's Office
- Performance Management
Access the performance metrics for Animal Services that define standards for care and treatment of animals.
Building Inspection performance is aligned to the highest standards found in the International City/County Management Association's Key Performance Indications.
City Manager's Office
The City Manager's Office (CMO) provides oversight and direction for all City departments. The CMO performance measures utilize fiscal years for updates and run from October through September.
The City Secretary's Office predominately measures the City's performance responding to open record requests.
The Code Enforcement Performance Management provides data about the division that provides improvement opportunities to neighborhoods in the area.
Communications performance is measured based on industry marketing standards. The comprehensive dashboard will share a plethora of information available from various communication efforts.
The performance metrics are generated by room bookings, permits issued, in-person visits, and other impacts including construction.
Read through the Fire Department Performance Management standards that review response times for calls and overall calls.
Fleet & Facilities
The department has performance and workload measures for Facilities, Fleet, and Central Warehouse that align highest industry standards across the public and private sectors.
Innovation & Technology
The primary metrics for the Innovation and Technology Department focus on the amount and quality of service provided through opened and closed requests from the service desk.
Library circulation, collection age, and the number of visitors is how performance is measured for the Manske Library.
Parks & Recreation
The Parks and Recreation Department shows performance measurements based on real-time data Bout the experiences our residents and visitors have while at our facilities.
The Planning Department's success is measured by site plans reviewed, the number of applications received for site plans, specific use permits, and zoning amendment cases.
Review the performance standards measured by the Police Department including response time to calls, calls for service, crimes by type, and proactive patrol times to name a few.
Access how the Public Works Department measures success.