Department Contacts
Farmers Branch Customer Service
If you need assistance to reach a department or employee, you can email our customer service team or call us at 972-247-3131.
Outlook outage
Due to a nationwide Microsoft outage, City of Farmers Branch employees are currently unable to send or receive emails. If you need assistance, please call us at 972-247-3131. This outage only affects Microsoft products. 911 and emergency services are NOT affected. If you have an emergency, please call 911 as usual. Thank you for your patience while services are restored. We’ll share updates as we have them.
Scheduled system maintenance
The City of Farmer’s Branch will perform scheduled system maintenance from Friday, November 13, at 10 p.m. through Saturday, November 14, at 2 a.m.
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Department Contacts
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