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Automated Bank Draft
Enrolling in Automatic Bank Drafting
Paying your utility bill is easier than ever with automatic bank drafting.
  1. Fill out the authorization form and return it to the City of Farmers Branch Utility Billing Division / Customer Service, along with a voided check.
  2. We will set up automatic bank rafting with your financial institution.
  3. Please pay any current bill and allow 30 to 45 days for automatic drafting to begin.

You will continue to receive a monthly water bill, which will indicate a "due date." Your bank account will be drafted on your due date (monthly statement will indicate payment amount drafted.

Insufficient Funds
Please be sure to maintain sufficient funds in your account to cover the automatic withdrawal each month. If your automatic draft is returned, you will be assessed a fee by your financial institution and the City of Farmers Branch Utility Billing Division / Customer Service in the same amount that would apply for a dishonored check.

Cancelling Automatic Payments
If you decide to cancel your automatic bank draft, please contact the City of Farmers Branch Utility Billing Division / Customer Service in writing. Please check your bank statement to make sure that the automatic bank draft has been stopped as per your request. Any errors to your account should be handled through your financial institution


Utility Billing Division / Customer Service
13000 William Dodson Parkway
Farmers Branch, TX 75381-9010

972.919.2525

fbcis@farmersbranchtx.gov

Hours
Monday - Thursday
8 a.m. - 5:45 p.m.

Friday
8 a.m. - 4:45 p.m.