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Online Account Access
The Farmers Branch online utility payment site has changed. You will be re-directed to the new payment site where you will need to create a new account. Please update any favorites, bookmarks or shortcuts to reflect the new address

Welcome to the utilities online account access site for the City of Farmers Branch. Our goal is to provide water customers with the ability to perform virtually all services over the Internet. After logging into your account, you will have the ability to:

  • View your current and previous statements
  • View past 13 months of history
  • View payments and adjustments
  • View consumption graph
  • Pay your water utility bill by credit card, bank draft or electronic check
  • Perform account profile maintenance

Utility Billing Division / Customer Service
13000 William Dodson Parkway
Farmers Branch, TX 75381-9010


Monday - Thursday
8 a.m. - 5:45 p.m.

8 a.m. - 4:45 p.m.