City News

Posted on: June 23, 2017

Resident Satisfaction Survey underscores quality of life

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FBTX ~ Nine out of 10 residents participating in the 2017 Resident Satisfaction Survey rated the quality of life in Farmers Branch as excellent or good according to a report on the survey issued by National Service Research and presented to the City Council.

   A total of 1,226 residents participated in the 2017 survey, up from 1,050 in 2014.

   More than half of respondents (55 percent) feel that Farmers Branch has improved since the last survey. Respondents said the City is exceeding expectations in Library services, recreation programs, senior citizen services and special events.

   An oft-cited need in previous surveys for residential curbside recycling services was heavily lauded in the 2017 survey after the initiation of the program last year.

   The biggest areas of the current survey where respondents asked for increased efforts included retail revitalization in the form of restaurants, more retail options, coffee shops and grocery stores.

   Parks and Recreation satisfaction was rated at 88 percent "excellent" or "good." City employees were rated as "courteous" by 87 percent of respondents.

   People appear to feel safe in Farmers Branch with 97 percent reporting they feel very or reasonably safe walking alone in their neighborhoods during the day. Overall, 91 percent of respondents said their contact with the Police Department was "excellent" or "good" while the Fire Department garnered 94 percent "excellent" or "good" ratings.

   Residential recycling services were rated at 89 percent "excellent" or "good," compared to 51 percent in the 2014 survey.

   The entire survey report is available online..

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