Paying your utility bill is easier than ever with automatic bank drafting.
Fill out the authorization form and return it to the City of Farmers Branch Utility Billing Division / Customer Service, along with a voided check.
We will set up automatic bank drafting with your financial institution.
Please pay any current bill and allow 30 to 45 days for automatic drafting to begin.
You will continue to receive a monthly water bill, which will indicate a "due date." Your bank account will be drafted on your due date (monthly statement will indicate payment amount drafted.
Please be sure to maintain sufficient funds in your account to cover the automatic withdrawal each month. If your automatic draft is returned, you will be assessed a fee by your financial institution and the City of Farmers Branch Utility Billing Division / Customer Service in the same amount that would apply for a dishonored check.
Cancelling Automatic Payments
If you decide to cancel your automatic bank draft, please contact the City of Farmers Branch Utility Billing Division / Customer Service in writing at P.O. Box 819010, Farmers Branch, TX 75381-9010. A minimum notice of 30 days is required for cancellation. Please check your bank statement to make sure that the automatic bank draft has been stopped as per your request. Any errors to your account should be handled through your financial institution